Effective Date: 01/14/2024
At MetroShop, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases from our online store, or interact with us in other ways. By using our site, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
When you make a purchase with us, we may collect the following types of personal information:
- Personal Identification Information: This includes your name, email address, phone number, billing address, shipping address, payment information (credit card, PayPal, etc.), and other details needed to process your order.
- Account Information: If you create an account, we collect information such as your username, password, and account preferences.
- Order Information: We collect information about the products you purchase, the amount of your order, shipping details, and any preferences you select.
- Technical Data: We collect information about how you interact with our website, such as your IP address, browser type, device type, location, and usage patterns. This helps us improve the functionality and user experience of our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences, enhance your shopping experience, and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your purchases, manage payments, and fulfill shipping and delivery.
- Customer Service: To respond to your inquiries, resolve issues, and assist with your order.
- Marketing: To send you promotional emails, offers, and information about new products and services. You can unsubscribe from marketing communications at any time.
- Website Improvement: To analyze trends, monitor site performance, and enhance the content, design, and functionality of our website.
- Personalization: To personalize our offerings based on your preferences and provide tailored product recommendations.
- Compliance and Security: To ensure the security of our website and business operations, as well as to comply with legal obligations.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: We may share your data with third-party vendors (e.g., payment processors, shipping partners, website hosting services) who help us manage our business operations and provide services.
- Legal Compliance: We may disclose your personal information to comply with legal obligations, resolve disputes, or protect the rights, property, or safety of MetroShop, our customers, or others.
- Business Transfers: If we undergo a business transition (e.g., merger, acquisition, or sale of assets), your personal information may be transferred as part of that transaction.
4. Security of Your Information
We take the security of your personal information very seriously and implement appropriate technical and organizational measures to protect your data. This includes encryption, secure payment gateways, and firewalls. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request to correct or update any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., for legal or business reasons).
- Objection: You can object to our processing of your personal information, especially if we are using it for marketing purposes.
- Withdrawal of Consent: If you have given consent for us to use your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at [pdgedouard@metroshop.store].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings, but please note that some features of our website may not work properly without cookies.
For more information about the cookies we use and how to manage your preferences, please visit our Cookie Policy.
7. Links to Third-Party Websites
Our site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
MetroShop is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date at the top. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:
Phone: [(645)200-9852]